To Exchange/Return your item to Eagle Eye please follow the instructions below:
Please contact us first at firstname.lastname@example.org with your order number and address and whether you would like a refund or replacement so we can initiate a returns for you. We will confirm we have received your request and give you a returns number. You can then send your item to:
Make It Yours UK
Returns (Enter Returns Number Here)
25 Ouseburn Road
All items must be returned unworn and in a resaleable state within 30 days of purchase.
Items with “wear and tear” damage can be sent back but may be denied a return on inspection. The decisions of our returns team are final.
Unless there is a fault with your order (wrong item/size sent) then we do not refund return postage costs.
Shipping and Delivery
Except for a few items, we print all items on demand, so please allow 3 working days for us to make your order and get it out the door. Once your order is processed the following shipping rules apply;
Royal Mail Services (2-3 Working Days) – £2.99
FREE DELIVERY ON ALL UK ORDERS OVER £60
Europe and USA Shipping
Royal Mail Services (5-8 Working Days) – £6.99
FREE DELIVERY TO EUROPE AND USA ON ALL ORDERS OVER £100
Rest of the World Shipping
Royal Mail Services (Allow up to 14 Working Days) – £9.99
FREE DELIVERY TO THE REST OF THE WORLD ON ALL ORDERS OVER £100
Customs & Duties
Please be advised that any customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country. Payment of any of these applicable charges are the responsibility of the customer and not Make It Yours UK. If in doubt, please contact your local customs office before ordering.